How to Develop a Proactive Monitoring Plan in 3 Simple Steps
If you are one of the millions of businesses that depend upon your technology to keep your business running, proactive monitoring plan development will save you money, improve your efficiencies, and reduce your downtime.
You can develop a proactive monitoring plan for your organization that discovers network issues before they become service impacting problems by considering 3 key objectives: purpose, scope and methodology.
1. Purpose. Why are you monitoring? A simple way to answer this question is to consider how your business is directly affected by your technology. If you had a technology blackout, how would your business be impacted? Consider key users of your technology and how it impacts factors such as customer experience, profitability and employee productivity.
The establishment of a specific purpose will give your IT department a common mission and allow them to deliver measurable results.
2. Scope. What are you monitoring? A simple way to answer this question is to consider which areas of your business are most impacted by the use of your technology. How long can your business sustain a technology outage?
Establishing a reasonable scope for your monitoring plan will ensure that you develop a plan that suits the needs of your organization.
3. Methodology. How will you implement your monitoring plan? Establishing a clearly defined escalation plan will ensure that problems are taken care of by the right people at the right time.
This is a key component of proactive monitoring. It is the ‘now what’ when alarms and issues present themselves.
API Digital has built a strong business around this monitoring process. Our assessment team works with you to develop a network monitoring and response strategy that best fits the needs of your organization. API Digital has developed proactive monitoring and maintenance plans that maximize uptime and reduce IT costs over time.
Systems can be patched and updated overnight without the need for onsite visits, or disrupting an organization's work day. Our experience and expertise in proactive enterprise and telecommunications network monitoring is the reason why large and mid-sized business choose to partner with API Digital for network monitoring development.
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