Crossing the Technology Chasm: Integrate New Technology with Finesse
New technology integration requires a lot of planning and finesse on the behalf of the IT project manager. These projects require strategic planning to meet implementation deadlines while considering the following:
- technology set up
- sunsetting (or phase-out) of existing technology
- staff training
- technical support
Organizations often times face problems when trying to cross the ‘technology chasm.’ They struggle to figure out how to swing from one vine to the next (from one technology to the next), but they simply don’t have the momentum to grab hold of the vine ahead.
During times of rapid development, moving from one technology innovation to another can be difficult. IT managers must attempt to sustain the balance between leveraging existing technology and maintaining an efficient work place. Often times the process squeezes existing IT resources to the breaking point.
Transition-minded IT managers are forced to rethink their strategy.
The trick is balancing the project without compromising business efficiencies. In order to do so, IT project managers offset additional workload through one (or any combination of) the following options:
- Redistribute operational IT responsibilities. Training and support of new technology implementation adds workload to engineers and technicians. To offset some of the workload, operational IT duties are redistributed throughout the department in an effort to minimize lag.
- Hire temps or new employees. These new hires will carry out the continuous operational IT while the new technology is being integrated into the company.
- Outsource operational IT support services. Hire an experienced IT support team to take care of operational IT duties during the new technology integration project.
API Digital applies simple, proven methods to get the job done, to enable the CIO to create an organization that masters innovation, rather than becoming a slave to technology.
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